Welcome to support!
Have you sent us money for a product via bank wire? Then please visit our new dedicated website for active orders HERE. If you do not have an active order with us this is the website to use.
1. Before submitting a ticket you need to register an account.
2. You will NOT receive a registration email, so keep your username and password safe!
3. If you lose your password you can use the “Lost password” function to get it back.
This isnt answered here since we mainly answer practical questions regarding your purchases and delivery related questions.
This F.A.Q. section is growing to answer more and more questions.